If you are unable to log into your computer there are a few things you should check.

   First make sure that your network cable is plugged into the back of your computer as well as into a wall outlet. If it is, and you have multiple network outlets in your room, try moving the network cable to another wall outlet. These cables are typically bright yellow and are similar in appearance to the cable pictured below.



  Make sure that you are using the correct username and password. If other people are able to log onto your computer with their username and password, then the problem lies with either your username or password.

  If other users are also unable to log into your computer, make sure that you are logging into the domain. The image above shows what the login dialogue box should look like. If you do not see the third box shown in the picture which has the text "Log on to:" written next to it, then try clicking on the "Options>>" button in the lower right hand corner of the window, doing this should reveal the third option. Make sure that the text within the "Log on to:" box reads "CLINTONPUBLIC" (as shown in the image below). CLINTONPUBLIC is the name of the domain in CPS. Your username and password are checked only when the CLINTONPUBLIC domain is selected, if it is not you wont be able to log onto your computer.




  If this option was already selected, or you are still unable to log onto the computer after selecting this option, please contact us from the Contact Us page.

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  Make sure that the computer and monitor are plugged into the wall and that the monitor's video cable is connected to the computer (See Computer Cable Guide in the Helpful Links section).

  If there has recently been a power outage, unplug the computer's power cord from the wall for 5 minutes. After 5 minutes, plug the computer back in, and try booting it again.

  While the power supply is unplugged, move the red switch on the back of the computer's power supply (shown in the images below) to the opposite position (a pen or screw driver will move this switch), press the power button, then move it back to the original position. After doing this, plug the computer's power cord back in and try to boot the machine.



  Some power supplies have power switches directly on them. Make sure that this switch has the "|" side of it pushed down. If the "O" side is is pushed in, the power to the computer will be disconnected (see image below).



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  First, try restarting your computer.

  Make sure that the network cable is plugged into your computer, and is plugged into the wall as well. If it is, and you have multiple network outlets in your room, try moving the network cable to another wall outlet. These cables are typically bright yellow and are similar in appearance to the cable pictured below.



  Are you able to access your network (H:) drive? If you are, then you are accessing the network correctly (there is no problem with your wiring). This problem may be attributed to incorrect proxy settings in your web browser. Please contact us for help in resolving this issue.

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